ccb66 Privacy Policy

ccb66 (hereinafter referred to as "we", "our", or "the platform") is a safe and reliable online betting and casino platform for players in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how ccb66 collects, uses, stores, discloses, and protects your personal information.

By using this site, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

1. Information We Collect

ccb66 collects various types of information to operate its services properly. These are described in detail below:

1.1 Registration and Account Information

When you create an account or register on ccb66, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Valid email address
• Mobile number
• Preferred username
• Password (stored in encrypted form)
• Current address within Bangladesh

1.2 Identity Verification Information (KYC)

In the interest of security and fraud prevention, we may request identity verification in certain circumstances:

• National ID (NID) or passport copy
• Utility bill or bank statement (for address verification)
• Relevant information relating to payment methods

1.3 Financial Transaction Information

We collect transaction-related information during deposit and withdrawal processes. ccb66 handles transactions through bKash, Nagad, Rocket, and Upay. This information may include:

• Mobile banking account number (partial, not full)
• Transaction amount and time
• Transaction identification number (Transaction ID)
• Deposit and withdrawal history

1.4 Gaming Information and Activity Logs

• Betting history and results
• Preferred games and categories
• Session duration and activity type
• Bonus usage information

1.5 Automatically Collected Technical Information

When you use ccb66, certain technical information is collected automatically:

• IP address
• Browser type and version
• Device information (mobile, tablet, or desktop)
• Operating system
• Cookies and session data
• Source of site entry (referral URL)
• Page visit time and count

2. Purpose of Data Use

ccb66 uses collected information only for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To provide betting, gaming, and casino services without interruption.
• Financial transactions: To process deposits and withdrawals and confirm transactions.
• Age verification: To ensure this platform is used only by those aged 21 or above.
• Security and fraud prevention: To detect and prevent suspicious activity.
• Customer support: To resolve your complaints, questions, and support requests.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To analyze user experience and improve service quality.
• Responsible gaming: To monitor gaming patterns and ensure responsible gaming.
• Relevant communications: To send account notifications, bonus offers, and important updates (with your consent only).

3. Data Disclosure and Third Parties

ccb66 does not sell, rent, or commercially transfer your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

We work with trusted third-party service providers to carry out operations such as payment processing, technical infrastructure, and customer support. Information is shared with these partners under strict confidentiality agreements, and they may use the information only to perform specific services.

3.2 Legal Requirements

We may be required to disclose information in the following cases:

• Court orders or lawful requests from law enforcement agencies
• Investigations relating to national security
• Cooperation with financial crime or fraud investigations
• Compliance with anti-money laundering (AML) regulations

3.3 Game Providers

Minimum necessary information may be shared with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming for the purpose of operating services, solely to ensure gameplay.

4. Data Security Measures

ccb66 applies industry-standard technical and administrative measures to protect your information:

• SSL Encryption: All communications on our platform are encrypted using SSL/TLS protocols.
• Data Encryption: Sensitive information (passwords, payment details) is stored using industry-standard encryption algorithms.
• Access Control: Only authorized personnel have access to user information.
• Firewall and Security Monitoring: Our systems are under continuous security monitoring.
• Regular Security Audits: Our security measures are regularly evaluated and updated.
• Two-Factor Authentication (2FA): Two-factor authentication is available to enhance account security.

5. Cookie Policy

The ccb66 website uses cookies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for the core functionality of the website — login sessions, security tokens, and so on.
• Functional Cookies: To remember your preferences (language, betting preferences).
• Analytical Cookies: To understand site usage and improve services.

You can manage cookies from your browser settings. However, disabling certain cookies may cause some website features to stop working.

6. Data Retention Period

ccb66 retains your information only for as long as necessary:

• Active account information: Retained for as long as the account remains active.
• Transaction information: Retained for a minimum of five years in accordance with financial regulations.
• After account closure: Information required to meet legal obligations may be retained for a specified period.
• Marketing consent: If you withdraw your consent, marketing communications will be stopped immediately.

7. Your Rights

As a user of ccb66, you have the following rights:

• Right to access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to restrict processing: The right to request that use of your information be limited for specific purposes.
• Right to withdraw consent: The right to withdraw consent given for marketing communications at any time.
• Right to lodge a complaint: The right to notify ccb66 of any concerns regarding data protection.

To exercise these rights or if you have any questions, please contact our support team. We will generally respond to your request within 30 business days.

8. Protection of Minors' Information

ccb66 is for those aged 21 or above only. We do not intentionally collect information from any person under the age of 21. If we become aware that a minor has registered on our platform, their account will be closed immediately and the associated information will be securely deleted.

9. Responsible Gaming and Data Use

ccb66 firmly believes in responsible gaming. To this end, we use information about your gaming patterns to:

• Identify problematic gaming patterns
• Help set voluntary betting limits where needed
• Provide information and resources related to responsible gaming
• Allow temporary account deactivation if a break is needed

To learn more about responsible gaming, visit our Responsible Gaming page.

10. Third-Party Links

If the ccb66 website contains links to any third-party websites, ccb66 is not responsible for the privacy policies of those sites. You are advised to read the privacy policy of any third-party site before visiting it.

11. Policy Changes

ccb66 reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• Publishing a notice on the website
• Sending a message to your registered email address
• Updating the "Last Updated" date on this page

Continued use of the site after changes are made will be considered acceptance of the new policy.

12. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please do not hesitate to contact us. Our support team is available around the clock (24/7) to assist you in Bengali.